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Mastering Customer Service Michael Young
 Customer Service is a seemingly endless succession of on-going communication and decision making process which requir skills or trainging. Mastering customer service provides the broad prospective from excellent personality to the management responsibility. Psychological and demograpical factors affect customers buying behavior....
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Global Transmission Expansion: Recipes for Success Fiona Woolf
 Woolf, a well-known energy attorney and visiting Harvard professor with expertise in global transmission expansion, details how to plan transmission expansion?from regulations and performance standards to getting more from existing assets and understanding investors and their incentives, to obtaining permits and rights of way....
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Beyond Calculation: The Next Fifty Years of Computing Peter J. Denning
 In March 1997, the Association for Computing Machinery celebrated the fiftieth anniversary of the electronic computer. To understand what an extraordinary fifty years the computer has had, you need only look around you--probably no farther than your desk. Computers are everywhere: in our cars, our homes, our supermarkets, at the phone company office, and at your local hospital. But as the contributors to this volume make clear, the scientific, social and economic impact of computers is only beginningto be felt. These sixteen invited essays on the future of computing take on a dazzling variety of topics, with opinions from such experts as Gordon Bell, Sherry Turkle, Edsger W. Dijkstra, Paul Abraham, Donald Norman, Franz Alt, and David Gelernter. Thisbrilliantly eclectic collection, commissioned to celebrate a major milestone in an ongoing technological revolution, and now in its second printing, will fascinate anybody with an interest in computers and where they're taking us....
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Colour Image Science : Exploiting Digital Media Lindsay MacDonald, M. Ronnier Luo
 The scope and importance of colour image science has grown rapidly in recent years. In parallel with the proliferation of consumer imaging products, the capabilities of colour displays, printers and digital cameras increase. New challenges for colour image science are emerging as cross-media image reproduction is applied in Internet and multimedia displays, motion pictures, digital television and augmented-reality systems. Colour Image Science takes an interdisciplinary approach, combining aspects of human vision with colour image capture, processing and reproduction: Colour Vision - How we see and remember colours Multispectral Imaging - Capturing and storing images in more than 3 channels Image Processing - Correcting image colours and accessing databasess Gamut Mapping - How to render colours in cross-media image reproduction Image Quality - Metrics and methods for assessing images Colour Image Science will appeal to a wide readership,......
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Polio - A Medical Dictionary, Bibliography, and Annotated Research Guide to Internet References
 In March 2001, the National Institutes of Health issued the following warning: "The number of Web sites offering health-related resources grows every day. Many sites provide valuable information, while others may have information that is unreliable or misleading." Furthermore, because of the rapid increase in Internet-based information, many hours can be wasted searching, selecting, and printing.This book was created for medical professionals, students, and members of the general public who want to conduct medical research using the most advanced tools available and spending the least amount of time doing so....
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На главную
Mastering Customer Service. Michael Young . Книги.
Новочеркасск, Ангарск, Киселёвск, Нижневартовск, Королёв, Самара, Южно-Сахалинск, Арзамас, Грозный, Москва, Красноярск, Жуковский, Новокузнецк, Новороссийск, ВеликийНовгород,
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